Everything you'd ask
before you call.

Same-day pickups available most days across Gold Coast, Brisbane and Sydney — book before 11am for best chance of a same-day slot. Otherwise next-day is standard.

From $120. Price it by load size (⅛ of the truck up to a full 10 m³) or by item — one price list for every area, including GST and all tip fees. Pick your load or tick your items in the instant quote and the exact price shows before you book.

We do. The price in the online quote is the price, fixed once we've seen a couple of photos. The only time it changes is if there's more than you described — and the crew confirms with you before touching anything.

No. Kerbside or driveway is fine. We send photos before and after for chain of custody, and you can pay online once the job's complete.

Often yes — depends on your suburb and our truck availability. Book before 11am for the best chance.

No call-out fee separate from the job price. Pickups start from $120, which covers a single item or a couple of small ones.

Yes — Visa/Mastercard via Stripe. We don't pre-authorise; you only pay once the job is complete. No surcharges for card.

Furniture, appliances, e-waste, scrap metal, solar panels, mattresses, builders rubbish, hard rubbish, deceased estate items, office cleanout material.

Our red list: asbestos (none, at any size), chemicals, paint, pesticides and pool chemicals, fuel, oil and gas bottles, needles and medical waste, food waste, loose or damaged lithium batteries, ammunition and fireworks, and broken or crushed solar panels. See what we can't take for where they can go instead.

Yes. Tick it in the quote — by item the price includes degassing; in a load there's a small degassing fee on top of the load price.

Yes for car parts and small numbers of tyres. Large bulk tyre loads are routed through our metals partner.

Yes — mattresses are picked up and routed through a mattress-specific recycler where possible (steel springs to metal, foam to recovery).

Materials are sorted on-site. E-waste goes to Sircel / PV Industries. Metals to Sims. Batteries to Envirostream. Reusable furniture to charity partners. Every job gets a recovery report showing exactly where each stream went and what % was diverted from landfill.

Yes — our e-waste stream is routed through NTCRS co-regulatory partners. AS/NZS 5377 certification at our Phase 1 site is in progress via Compass Assurance Services.

Yes — reusable furniture and goods are donated to local charity partners (Endeavour Foundation, Lifeline Superstore) where condition allows.

Yes — every job receives a written report within 24 hours showing what was collected, where each material went, and the % diverted from landfill. This is unique to Junkbird in the AU market.

Yes — $20M public liability insurance plus commercial vehicle insurance. Certificates available on request.

Yes — every job is invoiced with a full GST tax invoice for your records.

Yes — strata managers, real estate agencies and property managers can book recurring monthly clear-outs at a discounted trade rate. Email sales@junkbird.com.au to discuss.

Yes — common for commercial jobs to run after 5pm or weekends. A weekend / after-hours surcharge applies, shown in the quote.

Gold Coast (Coolangatta to Coomera), Brisbane (CBD, Southside, Northside, Bayside, Logan, Redlands, Ipswich, Moreton Bay) and metropolitan Sydney — one price list across all three. Sunshine Coast on request.

Yes — NIST 800-88 compliant data wipe on IT assets, with per-device certificate. Physical shredding for drives that can't be wiped. Priced per device depending on volume.

Yes — we collect intact panels at ground level (your installer handles roof removal). Priced per panel in the quote; installers get account rates for bulk pickups. Broken or crushed panels are regulated waste and quoted separately.

Yes — lithium-ion and lead-acid batteries are bunded for safe transport and routed to Envirostream or Ecobatt. We never put batteries in mixed loads.

Reply to the SMS or email us — no cancellation fee if you let us know more than 4 hours before the pickup window.