Legal

Privacy Policy

Last updated: 27 July 2026

This is a standard draft framework provided as a starting point. It should be reviewed and adopted with qualified legal counsel before it is relied upon.

1. Who we are

Junkbird Operations Pty Ltd (ABN 22 699 637 057) (“Junkbird”, “we”, “us”) operates junkbird.com.au and provides junk removal, e-waste and resource-recovery services. We are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information we collect

We collect personal information you provide directly — for example when you request a quote, make an enquiry, or contact us. This may include your name, email address, phone number, service address, and the details of your enquiry. We also collect limited technical data automatically, such as server log data (IP address, browser type, and timestamps).

3. How we use your information

We use your information to respond to enquiries, prepare and provide quotes, deliver and administer our services, meet our legal and record-keeping obligations, and improve our website and service. We do not sell your personal information.

4. Disclosure

We may share information with trusted service providers who help us operate (for example hosting, scheduling, or payment providers), and where required or authorised by law. Any providers are expected to protect your information consistently with this policy.

5. Security & storage

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including transport encryption (HTTPS) and access controls. We retain information only as long as needed for the purposes above or as required by law.

6. Your rights

You may request access to, or correction of, the personal information we hold about you. To make a request, or to raise a privacy concern, contact us via our contact page. If we cannot resolve your concern, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

7. Cookies

junkbird.com.au uses minimal, functional cookies necessary for the site to operate. If we add analytics in future, we will update this policy and provide appropriate notice.

8. Changes

We may update this policy from time to time. The current version is always published on this page.